Can anyone register a domain?
Yes, it does not matter what country you live in or even if you have a web site.

How much does it cost?
The cost of registering a domain name is only $13.50 per year. You can select a registration period ranging from 1 to 10 years. There are no other fees, no NIC fees, no setup fees, no domain parking fees.

What forms of payment do you accept?
We accept credit card payments with VISA, MasterCard, American Express, or Discover Card. With a credit card payment your registration will be completed instantly.

I thought I could only register domains through NSI?
After recent changes the domain name registration system is now open to other companies besides NSI.

How long does the registration take?
It is instant. Your registration will be completed on-line. As soon as you submit and receive the "successful" message it is ready. A confirmation e-mail is also sent right away.

What is the difference between a domain registered through your service and one registered through Network Solutions?
There is absolutely no difference, other than our excellent service and much enhanced tools to assist you.

Are you ICANN accredited?
We are a reseller of TUCOWS, Inc. through their OpenSRS program. You will find TUCOWS among the ICANN accredited registrars.

Do I own the domain I register?
Absolutely. It is yours to sell, keep, do whatever you like. 

What is bulk registration?
Bulk registration enables you to register multiple domain names at once, saving you time on the process. When you type all the domain names you want in the bulk look-up, it will tell you which domain names are not available and will let you continue with the available names. If you type the domain names without the extensions it will find all available .com, .net or .org. If you type with the extensions it will only search names with that particular extension.

When I register my domain, don't I need to provide Name Servers?
When you register, your domain name is automatically parked at 000Domains.com. Whenever you like to use your own name servers, or want to transfer your domain to a hosting company, you can simply login to Domain Manager, and follow the "Name Servers" link to change the name servers.

Can I transfer domains to you from other registrars?
Yes, using our Transfer module you can transfer domains from other registrars to us and renew them at our rates. Please refer to the Transfer section of this page for details.

WHOIS search shows a domain with an expired date. Can I register it?
Although WHOIS may show an expired date, a domain cannot be registered until it is dropped out of the root database. If the domain belongs to you, you can renew it with your existing registrar, otherwise you will have to wait. Expired domain names cannot be transferred to another registrar either.

I keep getting "Unable to Establish Socket" error.
You may encounter this error message if our gateway to main registry or the main registry itself is experiencing problems. In both cases the problem is totally out of our control. If we are warned in advance for the downtime, we announce it in our web page, however sometimes it happens without any warnings. Usually service is restored in a short period of time. We apologize for any inconveniences and thank you for your patience.

I keep getting "Page cannot be displayed" error.
If you are experiencing this error while trying switch to a secure site page (such as when clicking on "Reserve domainname Now" button, or login to Domain Manager etc), then problem might be related to your browser's security settings. If you are an Internet Explorer user, click Tools/Internet Options/Advanced, scroll all the way down and make sure SSL 2.0 and/or SSL 3.0 are checked. Also, if your computer is behind a firewall that could be causing a problem. A few of our customers reported a similar problem.

After the Registration

I have registered my domain, what do I do next?
If you want your domain to point to a web site or receive e-mail at that domain name you have to find a hosting provider. If you just want to reserve the domain name for future use, you do not have to do anything.  If this is your first time buying a domain name and you are confused on what to do you can always email us at support@eaccessit.com.  There are basically 2 steps.  
1.) you register the name with the name servers of your web host (if you did not set the name servers when you bought the name you can change them in our management system. 
2.) let your host know that you have registered the name and you want it connected (if you don't have a web host contact us at support@eaccessit.com.  we can set you up with a hosting plan.)

Where do I host my site?
You can host your site anywhere. Once you decide on a hosting provider they will tell you how to point your domain to their server by changing your name servers to theirs. For details see below how to change name servers. If you are looking for high speed internet hosting at a very affordable cost, we suggest you try Access IT.   If you are interested in us hosting your web page, please contact support@eaccessit.com.

I have found a hosting company (or I already have a web site). What do I need to do?
All that needs to be done in our end is changing the name server information of your domain name. Find out the name servers of your hosting company (typically one primary and one secondary) and set them up using the Domain Manager. Please refer to the section below for details on how to change the name servers. Also make sure your hosting company adds your domain name to their name servers.

I registered my domain today, and received a confirmation that it had been processed, but when I do a WHOIS it says my domain is available.
If you use our WHOIS utility you will not encounter this problem because our database is updated immediately. Network Solutions database is usually updated once a day, but sometimes it takes two or three days. In other WHOIS searches, until their database is updated, your domain will show as not being registered. However it is registered, and can not be reserved by another person. To make sure your domain is registered, use our WHOIS utility.

Can I sell or transfer ownership of my domain?
Yes, domain name is yours to either sell or keep. For details please refer to the section below titled "How do I transfer ownership of my domain?"

How do I renew my domain registration?
You can use the "Renew Domain" section of our web page to renew your domains names. Your domain must be already registered with us. Otherwise you need to use the "Transfer Domain" section to transfer and renew your domain. You can login to renewal module with the same username/password you use for Domain Manager.

Do you send renewal notifications?
A renewal notice will be automatically sent to your billing contact email address at first 60 days in advance, and second time 30 days in advance, and finally a third time in last 24 hours. After that if still not renewed, your domain name will be deactivated and placed in termination queue. This will stop the functioning of all activities regarding your domain name (emails, web pages).

Transferring Domain Names

What do you mean by transferring a domain name?
Transferring means changing the registrars. If you have domains that were registered with other registrars such as Network Solutions, you do not have to renew your domain with them. You can transfer the domain to us and renew at our low rates. Transfer needs to be done before the domain name expires. Please see the restrictions below.
Transferring a domain name does not mean transfer of ownership or changing hosting company. If you want to "transfer" your domain name to a hosting company please refer to section above titled "I have found a hosting company. What do I need to do?".

What is required to do a transfer? What are the restrictions?
In order to transfer a domain successfully, certain criterias should be met:

- A domain that was registered less than 60 days ago cannot be transferred to us. Just wait 60 days and transfer afterwards.
- Domains that are on HOLD cannot be transferred. Registrars can place a domain on hold, such as domains that are in dispute between two parties. Until the ownership issue is solved and domain is taken out of hold it cannot be transferred.
- If the current registrar has the domain name locked for either non-payment or at the user's request domain cannot be transferred. If you have purchased but not paid for a domain name, existing registrar will not permit it to be transferred.
- Expired domains cannot be transferred. Original registrar has the right to refuse the transfer of an expired and unpaid domain. Just to be on the safe side, we recommend that you should allow at least 7 days prior to expiration date to do the transfer.
- If you don't have access to the current Admin Contact e-mail of the domain, transfer cannot be done. The Admin Contact's approval via e-mail is required. If your domain's Admin Contact e-mail is not valid anymore, first you should update it with your current registrar, and then apply for transfer. Most of our transfer failures occur due to this reason. You can use WHOIS to find out the current admin contact email address in your domain record.

If your transfer request is rejected due to any of the above reasons we may charge you a $3.50 processing fee (to cover our cost). Same fee will apply if transfer gets cancelled by Admin Contact either by rejecting or by not replying in 7 days. You will not pay any processing fee for successful transfers. If a domain transfer is rejected for a different reason, you will not be charged for any fees.

How do I know my domain meets the requirements?
Do a WHOIS search for the domain in question. It will show you the date it was registered (created), the date it will expire, whether it is on HOLD or not, and the Admin Contact e-mail.

Are there any transfer fees? What is my cost?
Unless your transfer fails due to one of the above given reasons there are no additional costs. Only amount you will be charged is $13.50 one year registration fee. This registration will add one year to the current expiration date of the domain no matter how early you do the transfer.

What are the steps in transfer process?
1- You submit a transfer request from our transfer page. A confirmation e-mail will be sent to the new Admin Contact e-mail.
2- An e-mail for each domain name will be sent from transfers@opensrs.org to the current Admin Contact e-mail address. Follow the instructions in that e-mail and submit a phone number to indicate your approval.
3- Then the request will be sent to "losing" registrar for their approval. This registrar has to approve or reject normally within 7 days. They usually don't wait that long. Your domain will be renewed for one year and the new expiration date will be one year from the last expiration date. The "losing" registrar may or may not send a confirmation e-mail, indicating whether they approved or rejected the transfer (Network Solutions does send e-mails). If you don't receive an e-mail, using WHOIS you can check the new expiration date of the domain name.

Does it affect the functioning of my web page?
No, transfer process doesn't change your name servers. Functionality of your web page will not be affected.

How do I transfer my domain to my hosting company?
Transferring to a hosting company is not same as transferring from a registrar. All you need to do is changing the name servers of your domain to the name servers of your hosting company. Please refer to How do I change my name servers? section below.

My current admin contact email is wrong. How can I submit a transfer request?
Contact your current registrar and have them correct your admin contact email address. Before submitting the transfer request, using our WHOISsearch please make sure the updated email address appears in your domain record. Even after your registrar says it is updated, it can take 48 hours for the new email address to appear in the domain record.

Managing the Domain Record

How do I edit my domain information?
All you need to do is login to the Domain Manager. This is a web-based interface that allows for real-time domain updates.

Can I change/cancel my domain name and registration period?
No. Once your registration is completed your domain name and registration period is sent to the root servers. After that, the domain name itself and the registration period cannot be changed. Domain name cannot be cancelled. If you decide not to use it, you can leave it to expire at the end of the registration period.

What is Domain Manager?
It is an enhanced web tool that enables you to login and access to your registered domain information for maintenance, update, and editing purposes. Unlike Network Solutions, with our Domain Manager, incase of a change in any of the registration info, you don't have to update every single domain's data one by one. With one login, and one click, you will be able to update all your domains at once. You can divide your domains into groups, by using different profiles for each group. When you are registering a new domain, if you choose the "use existing profile" option this domain will be in the same group with that profile.
Domain Manager becomes available for use immediately after your registration.

Does it cost anything to make changes to my domain record?
No, we charge nothing! It is all in your control, and you have an excellent tool, Domain Manager, to maintain, edit, and update your domain information. We will continue to enhance the features of this program.

How long does it take for my information to be updated?
All information is updated instantly. However, it may take up to 24 hours for root servers of InterNIC to reflect the updates and up to 48 hours for the changes to propagate to entire internet.

Do you do forwarding/redirecting? I want to forward my domain name to my existing web page!
Currently we do not have a forwarding/redirecting service. You will need to use your hosting company's services. Using Domain Manager, change your name servers to the name servers of your existing web page's hosting company. Then, ask the hosting company to add your domain name to their name servers. You can also use free DNS services to create a DNS record and forward to a certain IP or web page, or free forwarding services for domain or email forwarding.

How do I change my name servers?
Login to Domain Manager program using your domain name, username, and password. Click on the "Name Servers" link at the top. In the next screen type the new name servers in place of existing primary and secondary name servers. Do not use the remove boxes, just type over the existing names (if you have already removed the servers refer to next paragraph). You should type only the names, not the IP numbers. Make sure you do not have spaces at the beginning or end of the name. Click "Save Configuration" and system will automatically find the IP numbers and update your record.

You can change the name servers of all your domains under one profile at once, by marking the "Modify first 40 of XX domains" box. Your domains will be modified 40 at a time in alphabetical order.

I have accidentally deleted my name servers. How do I add them back?
In the same page, use the 'Nameserver:' field (below the "Add Additional Name Server" title) to add the name servers again. First type your primary name server and click the button, then type the secondary name server and click the button.

Can I create/regsiter my own name servers?
You can create/register your own name servers based on your domain name. Login to Domain Manager with this domain name, click on "Name Servers" and then at the bottom of the page find the link that says "If you want to create or modify a nameserver which is based on liseliler.com click here." In the next page submit your name server name and IP numbers. Please note, you have to be running your name servers with unique IP numbers. Our system will not allow multiple name servers on one IP.

How can my hosting company update my domain information?
You will need to set-up your hosting company as a sub-user in the Domain Manager. You will be able to assign them a password and specify which information they are allowed to modify.

I have forgotten my password (and/or username), how can I get it?
Email support@eaccessit.com with your request including your domain name or order ID . Your Username and Password will be sent to the Admin Contact e-mail address. We cannot see your username and password. We can only make the system forward it to the Admin Contact. Username and password cannot be forwarded to a different e-mail address. That is an important reason to have a valid Admin Contact e-mail address entered during the registration.

How do I transfer ownership of my domain?
You can login to Domain Manager and change all contact information to the new owner. Then provide the new owner with the username and password, and tell him to change it. Please be advised, you cannot do that if you are keeping multiple domains under one profile. First you should separate that particular domain's profile using "Manage profile" and then "Change Profile of Domain" options under Domain Manager (for details please refer to the section below). It is also advised that in selling domain names you protect yourself with written documentation to avoid possible legal disputes. Please also read Domain Name Registration Agreement and Domain Name Dispute Resolution Policy

My domains are not under one profile. How can I put them together?
Login to Domain Manager with the domain name you want to move into another profile and click on "Manage Profile" and then "Change Profile of Domain". In the next screen, first type the original username and password. Then type the username and password of the target profile to which you are trying to move this domain. Mark the "Move to existing profile" box and type one of the domain names of the target profile. Click "Change Profile".

You can move multiple domains at once from one profile to another by listing them all in the middle box. All listed domains must have the same original username and password.

All my domains are under one profile. How can I put a domain under a separate profile?
Login to Domain Manager with the domain name you want to separate and click on "Manage Profile" and then "Change Profile of Domain". In the next screen type a new username and password for the new profile you are creating. Click "Change Profile".

Can you make the necessary changes for me?
For security purposes our support personnel does not have access to your username and passwords, therefore cannot do the changes for you. Domain Manager program is designed to help you with all your update needs. If you have any questions, our support personnel can always assist you.

In Domain Manager when I click on any link it takes me back to login screen!
Our Domain Manager program requires that the cookie function is enabled in your browser. Check your browser settings to enable cookie option. If you are using IE, go to Tools/Internet_Options/Security/Custom_Level; find 'Cookies' and enable it.

General Information

What is a domain name?
The unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots, like "yourname.com", "house.net", "tree.org".

What is the difference between .com, .net, and .org domain names?
The domain suffixes basically differentiate between the various types of organizations on the Internet.
Generally, the following rules apply:
.com -- businesses and commercial enterprises
.net -- network-related organizations and enterprises
.org -- charitable or non-profit organizations
But it is not an absolute rule. Anybody can register any of these names.
The domain suffix type itself has no bearing on accessibility on the Internet from a technical standpoint, but over time the .com domain type has become the most popular and recognizable on the Internet.

What is the maximum length of a domain name?
A valid domain name can have min. 2 max. 63 characters (excluding the extension). You can use any combination of 26 letters in English alphabet, numbers from 0 to 9 and "-" (dash) character. No profanity or use of any name protected by trademark.

Once I have a domain name secured, how long may I use it?
If there are no trademark disputes, your secured domain name will be yours for as long as you maintain the yearly registration fees.

What if my desired name is the same as a trademarked name?
Generally, if you've registered the name in good faith, it's not a name belonging to an internationally known company, and you can show that you have a legitimate reason to use that name then you are likely to be able to keep that name. That may not be the case if it can be shown that you purchased the name for the express purpose of re-selling it to a company with a legitimate claim to the name. Please see the Uniform Dispute Resolution Policy for details.

Why should people register domain name(s)?
Just like a company logo, brand name, your domain name too represents your business identity. Domain names are designed for people, IP addresses are designed for computers. If you want people to find your web site easily, you will need a domain name.

What is WHOIS?
WHOIS is a tool to retrieve the registration information of a domain name, including the registrant's name, contact information, and record creation date. You can perform a WHOIS by clicking on this WHOIS link.

What is a DNS Hostname?
A DNS host name is a way for your domain name to be linked to a web page. (they are often also called name servers) When somebody types yourdomain.com in a web browser, the web browser checks a registry that will have your name listed with a DNS Hostname. The Hostname tells the browser what computer your web page is located on. The Hostname you use depends on who is hosting your web site. So you will have to get the hostname from your web host. If you are unsure who will be hosting your domain you can enter NS1.S65.net and NS2.S65.net for your nameservers. After registration, you can change your name servers at any time for free using our Manage System.

What are registrar and registrant?
Registrar is the service through which a domain name is registered. eaccessit, Network Solutions, Register.com etc are registrars. A registrant is the person who registers and owns the domain name.